EchoFX is headquartered in Duluth, Georgia, USA. Our primary business includes online electronic software sales and contract engineering.
Protecting your personal data is an extremely important aspect of all of our business areas and processes, both online and offline. We would like to ensure that you have a pleasant shopping experience and that we can welcome you back for future software purchases. That's why we have implemented security and privacy regulations that are binding for our company to ensure the best possible protection for your data when you register or place orders on the EchoFX Web site.
We collect personal data only with your knowledge and prior approval during the registration and order process.
To process your order, we ask for your name, billing address, delivery address, e-mail address and your payment information, such as credit card or bank data. This allows us to process your order and submit it to payment processors. In case of problems processing your order, we can contact you using this information.
Additionally, we store your messages addressed to us, such as e-mail and fax messages, and we also store our messages to you. This information is used to constantly analyze and improve our customer service and for protection against fraud. In addition to this information, for security reasons, each time you access our server, our server and your browser automatically transmit, record and save data which possibly permit identification (such as the Internet Protocol (IP) address of the system you are using to access our Web site; the IP address of the Web site that referred you; your browser type, date and time). This information will not be processed on a personal basis.
In addition to order processing, EchoFX uses customer information for the following general purposes: to confirm identity when initiating customer support contact, to issue product recall or update notices in urgent circumstances, and to aggregate general sales statistics by product, region, etc. Sales statistics containing data identifying individuals are not collected.
"Cookies" are small data files that are temporarily stored in a designated file in your browser. You can decline cookies at any time if your browser allows you do this. Depending on your browser's settings, you will receive a notification that our server wants to place a cookie with a particular lifespan on your computer. However, it will be difficult for you to use our order system if you decline functional cookies (registered customer and shopping cart function).
We use established technologies and security regulations and procedures to protect your personal information that is under our control. We protect this information from unauthorized access, usage, modification, and illegal or accidental loss. Our servers employ a variety of security mechanisms and authorization processes to hamper unauthorized access.
The order process is protected by a Secure Socket Layer (SSL) connection. All of the data entered on protected pages is encrypted using the 128 Bit SSL (Secure Socket Layer) protocol and transmitted to the recipient via a secure connection. The data can only be read once it is received.
All company employees who have access to personal customer data are obligated to handle and use this information in an entirely confidential manner.
We will not share, sell, or rent your personal data to third parties, unless we have obtained your express written consent, or we are legally obligated to share this information. This may be necessary for investigations into abuses of our services, or for general legal action. In these cases, personal data will be made available to prosecuting authorities and, if necessary, to injured third parties. This also applies if the user relationship has been terminated. However, we will only share this information if we are provided with justified and documented indication of fraud or abuse.
Your payment information will be treated as strictly confidential and will not be shared with third parties uninvolved in payment processing, unless we are legally obligated to do so.
Our Web sites contain references (links) to third-party Web sites. Data collected on third-party Web sites are subject to the third-party's privacy regulations. We are not responsible for complying with the third-party's privacy regulations, nor are we responsible for handling this data. Customers who make their information accessible to a third party should read the third party's privacy statement.
To keep up with the rapid development of the Internet, our privacy regulations need to be adjusted from time to time. You will find information about any changes here. By continuing to use our services, you agree to accept the changes to our privacy regulations.
If you have questions, suggestions, or comments concerning data privacy, please send an e-mail to the company's data protection officer at firstname.lastname@example.org.